Claims

You can depend on BusInsure to process your claims quickly and hassle free. We have a dedicated claims team to help you all the way along.

There are 2 simple ways to claim.

1.  Download the relevant claim form as below, complete and forward to our office.
2.  Complete the request a call back form below and we’ll call you to get your claim started. Alternatively please contact us on 1800 084 087 or email us at claims@businsure.com.au

Motor Vehicle Claim forms

Businsure has developed a new online Electronic claim form specifically for the Bus & Coach industry which is accepted by all our major Insurers. It can be completed either Electronically or Manually.

• Motor Vehicle Accident Claim Form (Buses)
• Motor Vehicle Windscreen Claim Form
• Motor Vehicle Accident Claim Form (Ancillary Vehicles)

Electronic Completion

The claim form can be completed electronically in Adobe Acrobat, however you will need to complete the accident diagram separately.  Accordingly, once completed, please save the form, print out, complete your diagram, date & sign the declaration, & once this is done, please  either;

1. Scan and email completed claim form to claims@businsure.com.au along with any quotes, pictures or any other documentation.
2. Fax it to our dedicated Bus & Coach claims team on (02) 9966 9604, along with any quotes, pictures or any other documentation.

Manual Completion

Please print out, complete in full, & return as above.

All Other Claims form

Use this form for all other claims.

FAQ