BusInsure has over 20 years experience working with the Bus and Coach industry and has developed a thorough understanding of the risk exposures the industry faces on a daily basis.

This experience ensures they can provide the Insurance solutions required by operators in today’s compliant business world, in particular, under relevant Bus service contracts. BusInsure brings unparalleled insurance services and product choice to all Bus and Coach operators and is trusted by both Clients and Associations alike.

Executive and General Managers

Matt Coleman

Fellow of the National Insurance Broking Association (FNIBA) Adv. Dip Fin Services (Broking) ANZIFF Fellow.Read More

Scott England

Fellow of the National Insurance Broking Association (FNIBA), Adv. Dip Fin Services (Broking), Adv. Dip Fin Services (Life Broking) ANZIFF Fellow.Read More

Edward Palminha

Dip Fin Serv. (Broking), Dip Fin Serv. (Life Broking).Read More

Steve Duff

General Manager - Regional
Dip Fin Serv. (Broking), Dip Fin Serv. (Life Broking).Read More
Angela has been in the Insurance Industry for 7 years. With Angela’s positive attitude and caring approach she supports our BusInsure broking team and clients providing a great customer service. She is looking forward to developing her skills further.

Angela Heighway

Annie manages the Trust Account for the group, which involves processing underwriter settlements, company receipting and client refunds. Annie brings over 20 years of experience from various Accounting positions across Australia to the company.

Annie Luo

Trust Accountant
Ashleigh joined both RIS and the industry in 2019 and provides support to our broking team and clients in Orange. She is training to become to an Account Executive and prides herself on her professional and friendly manner.

Ashleigh Hentzsch

Receptionist / Admin Assistant
Bernard worked in the industry between 1992 and 2006, before a career change with the Fire service. He returned to broking in 2018 to develop new business opportunities and now leads our Dubbo branch.

Bernard McTiernan

Brianna began her insurance career when she joined us in 2012 and currently supports our BusInsure broking team and clients. She prides herself on her refined administrative skills and enjoys building long-term client relationships, through the delivery of a superior service.

Brianna Mantle

Account Executive
Britney joined both RIS and the industry in 2020 and utilises her Administrative strengths to support our broking team and clients in Dubbo. She enjoys developing her customer service skills and industry knowledge.

Britney Wheatley

Account Executive
Cathy joined RIS and the Insurance Industry in 2021 with extensive administrative skills. She brings with her a vast experience from various positions. Cathy is responsible for the group’s internal Administrative Support.

Cathy Cassisi

Group Administration Coordinator
Chris joined us in 2013, bringing his experience from over 15 years in the industry and more than 30 years in public practice and other industries with him. Chris is responsible for the group’s accounts, taxation, payroll and secretarial duties.

Chris Green

Clara has been in workers compensation since 2016 and holds a Bachelor of Health Sciences from University of Sydney. She began her career as a case manager and in 2019 moved to a more senior role in Worker’s Compensation.

Clara Jian

Account Executive - Affida
Donna joined RIS and the industry in 2021 when she joined our Dubbo Branch. Having worked in a variety of jobs, Donna assists the team with Reception and Administrative support. She is looking forward to developing her skills in the Insurance Broking Industry.

Donna Flack

Receptionist / Admin Assistant
Donna has worked in the industry since 2005 and manages a portfolio of clients in our Orange branch, as well as assisting the Regional Manager. Donna specialises in all general risks and enjoys maintaining relationships with her clients.

Donna Lowe

Account Executive
Having joined RIS and the industry in 2014, Kady now assists the Broking Manager for Orange & Oberon with servicing a large portfolio. Kady also has an interest in and manages claims for our Orange clients.

Kady Parkes

Account Executive
Kate has been in the industry having worked in small-to-medium sized enterprises looking after all lines of insurance. She prides herself to have the right insurance in place for her clients and be there when she is most needed.

Kate Sheehan

Account Manager
Martin’s experience with managing bus and coach risks dates back to 1994.He manages our corporate BusInsure portfolio as the National Manager of the division. With his specialised knowledge, Martin has become recognised as the foremost authority within the Industry.

Martin Roberts

National Manager - BusInsure
Maryanne has been working in the Insurance industry since 2016. She holds a Bachelor of Science (Biological Sciences) and Tier 1 Insurance Broking Compliance. She recently joined RIS Group in 2021 and has become an efficient and pro-active member of the team.

Maryanne Olsen

Account Executive
Matt joined the industry in 2018, offering his knowledge gained from 26 years in agricultural business and relationship management. He manages a portfolio from our Dubbo branch, supporting his clients with all general insurance needs and has a specialist interest in Rural and SME risks.

Matt Haseler

Michael joined the insurance industry in 2004 and manages a substantial portfolio across Orange and Oberon. Michael offers diverse and extensive knowledge in all general risk, with a specialist interest in rural and SME risks.

Michael Roberts

Broking Manager Orange & Oberon
Mollie has started her career entering the industry when she joined our Orange branch in 2021. She assists the team with internal administrative support. Mollie enjoys learning about the Insurance Industry and developing her skills.

Mollie Patterson

Receptionist / Admin Assistant
Sandra has worked in the industry since 1988 and manages a portfolio of corporate clients spanning our commercial and BusInsure divisions. Sandra combines her caring and compassionate approach with her specialist knowledge to create an exceptional service for her clients.

Sandra Goldie

Scott began his career in insurance in 1986 and offers his comprehensive specialist knowledge to our Dubbo team and clients, where he provides internal broking support to the Regional Development Manager. Scott enjoys travel and camping in his spare time.

Scott Tonkin

Account Executive
Tracie entered the industry when she joined our Dubbo branch in 2009, where she assists the team with internal administrative support. Tracie is very organised and considers her strengths to be in data entry and processing.

Tracie Keen

Account Executive
Vanessa has been in the Insurance industry for 5 years. She spent several years in managing workers compensation claims within the corporate space as well as experience within the broking industry, providing advice and support to clients with their workers compensation.

Vanessa Kasemsuk

Account Manager – Affida