BusInsure has over 20 years experience working with the Bus and Coach industry and has developed a thorough understanding of the risk exposures the industry faces on a daily basis.

This experience ensures they can provide the Insurance solutions required by operators in today’s compliant business world, in particular, under relevant Bus service contracts. BusInsure brings unparalleled insurance services and product choice to all Bus and Coach operators and is trusted by both Clients and Associations alike.

Executive and General Managers

Matt Coleman

Fellow of the National Insurance Broking Association (FNIBA) Adv. Dip Fin Services (Broking) ANZIFF Fellow.Read More

Scott England

Fellow of the National Insurance Broking Association (FNIBA), Adv. Dip Fin Services (Broking), Adv. Dip Fin Services (Life Broking) ANZIFF Fellow.Read More

Edward Palminha

General Manager - Metro
Dip Fin Serv. (Broking), Dip Fin Serv. (Life Broking).Read More

Steve Duff

General Manager - Regional
Dip Fin Serv. (Broking), Dip Fin Serv. (Life Broking).Read More
Annie manages the Trust Account for the group, which involves processing underwriter settlements, company receipting and client refunds. Annie brings over 20 years of experience from various Accounting positions across Australia to the company.

Annie Luo

Trust Accountant
Ashleigh joined both RIS and the industry in 2019 and provides support to our broking team and clients in Orange. She is training to become to an Account Executive and prides herself on her professional and friendly manner.

Ashleigh Brown

Receptionist / Admin Assistant
Bernard worked in the industry between 1992 and 2006, before a career change with the Fire service. He returned to broking in 2018 to develop new business opportunities and now leads our Dubbo branch.

Bernard McTiernan

Branch Manager Dubbo
Brianna began her insurance career when she joined us in 2012 and currently supports our BusInsure broking team and clients. She prides herself on her refined administrative skills and enjoys building long-term client relationships, through the delivery of a superior service.

Brianna Mantle

Client Services Officer
Britney joined both RIS and the industry in 2020 and utilises her Administrative strengths to support our broking team and clients in Dubbo. She enjoys developing her customer service skills and industry knowledge.

Britney Wheatley

Receptionist / Admin Assistant
Celene joined RIS from Wales in 2016, utilising her skills from a career in client relations and team management to establish internal compliance and training functions for the group. Celene also manages our mission critical I.T systems and company projects.

Celene Keepence

Training & Administration Manager
Chris joined us in 2013, bringing his experience from over 15 years in the industry and more than 30 years in public practice and other industries with him. Chris is responsible for the group’s accounts, taxation, payroll and secretarial duties.

Chris Green

Financial Controller
Donna has worked in the industry since 2005 and manages a portfolio of clients in our Orange branch, as well as assisting the Regional Manager. Donna specialises in all general risks and enjoys maintaining relationships with her clients.

Donna Lowe

Account Executive
Drewe has a background in both insurance broking and underwriting, dating back to 1995, and specialises in all general risks. He has worked across both our Sydney and Dubbo branches and currently services a portfolio within our Sydney commercial division.

Drewe Hignett

Having joined RIS and the industry in 2014, Kady now assists the Broking Manager for Orange & Oberon with servicing a large portfolio. Kady also has an interest in and manages claims for our Orange clients.

Kady Parkes

Account Executive
Lin joined the industry in 2014 after graduating. She manages a portfolio of SME clients within our BusInsure division and assists Account Managers with renewal preparation, processing and reporting. Lin is multilingual, being fluent in English, Mandarin and Cantonese.

Lin Li

Account Executive
Lisa supports Account Managers in all aspects of client servicing within our commercial division in Sydney. She began her career in the industry in 2001 and brings experience from a background in professional risk practice and general insurance broking.

Lisa Clark

Account Executive
Martin’s experience with managing bus and coach risks dates back to 1994.He manages our corporate BusInsure portfolio as the National Manager of the division. With his specialised knowledge, Martin has become recognised as the foremost authority within the Industry.

Martin Roberts

National Manager - BusInsure
Matt joined the industry in 2018, offering his knowledge gained from 26 years in agricultural business and relationship management. He manages a portfolio from our Dubbo branch, supporting his clients with all general insurance needs and has a specialist interest in Rural and SME risks.

Matt Haseler

Michael joined the insurance industry in 2004 and manages a substantial portfolio across Orange and Oberon. Michael offers diverse and extensive knowledge in all general risk, with a specialist interest in rural and SME risks.

Michael Roberts

Broking Manager Orange & Oberon
Rebecca manages a portfolio within our Sydney commercial team, with experience in supporting corporate and SME clients across varied industries since 1994. She offers specialist knowledge in EPS Construction and prides herself on her attention to detail and a pro-active approach.

Rebecca Alvaro

Sachin joined us in 2020, having worked within the insurance industry for 10 years in various settings. His background and recent work in a Claims Advisory position allows Sachin to deliver a premium service to our Workers Compensation clients, alongside Trent Kirkpatrick.

Sachin Montero

Sam began his career in the claims sector in 2007 and brings a wealth of experience, having managed Motor, Property and High Net Worth claims. Sam leads our Claims Team as our resident expert, ensuring optimum results are achieved for clients.

Sam Meyer

Sandra has worked in the industry since 1988 and manages a portfolio of corporate clients spanning our commercial and BusInsure divisions. Sandra combines her caring and compassionate approach with her specialist knowledge to create an exceptional service for her clients.

Sandra Goldie

Scott began his career in insurance in 1986 and offers his comprehensive specialist knowledge to our Dubbo team and clients, where he provides internal broking support to the Regional Development Manager. Scott enjoys travel and camping in his spare time.

Scott Tonkin

Account Executive
Stuart joined the insurance industry in 1994 and manages a portfolio within our BusInsure team, in addition to sourcing new business opportunities for the division. Stuart offers experience and a sound knowledge of claims, underwriting and broking.

Stuart Duggan

Tracie entered the industry when she joined our Dubbo branch in 2009, where she assists the team with internal administrative support. Tracie is very organised and considers her strengths to be in data entry and processing.

Tracie Keen

Account Executive
Trent began his career in insurance in 2001 and manages a portfolio within our Affida division. He specialises in national workers compensation programs and RTW services, whilst supporting his client's workers compensation needs, including claims management, premium and policy management.

Trent Kirkpatrick

Wendy's insurance career began in England in 1979. Her experience spans underwriting and broking, having worked in various positions in Singapore and Australia. Wendy manages an SME portfolio for our BusInsure division and enjoys sharing her knowledge with junior staff.

Wendy Peters