BusInsure has over 20 years experience working with the Bus and Coach industry and has developed a thorough understanding of the risk exposures the industry faces on a daily basis.

This experience ensures they can provide the Insurance solutions required by operators in today’s compliant business world, in particular, under relevant Bus service contracts. BusInsure brings unparalleled insurance services and product choice to all Bus and Coach operators and is trusted by both Clients and Associations alike.

Executive and General Managers

Matt Coleman

Managing Director
Fellow of the National Insurance Broking Association (FNIBA) Adv. Dip Fin Services (Broking) ANZIFF Fellow.Read More

Scott England

Executive Director
Fellow of the National Insurance Broking Association (FNIBA), Adv. Dip Fin Services (Broking), Adv. Dip Fin Services (Life Broking) ANZIFF Fellow.Read More

Edward Palminha

General Manager - Metro
Dip Fin Serv. (Broking), Dip Fin Serv. (Life Broking).Read More

Steve Duff

General Manager - Regional
Dip Fin Serv. (Broking), Dip Fin Serv. (Life Broking).Read More
AllBusInsureSydneyOrangeDubboAffida

Alice Bailey

Account Executive
aliceb@risgroup.com.au
Allan manages a portfolio of clients within our Affida division, offering hands on support with all their workers compensation needs. This includes claims management, premium and policy management. Allan joined Austbrokers RIS in late 2018 after 6 years with QBE as a Workers Compensation broker.

Allan To

Account Manager
allant@affida.com.au
Annie manages the Trust Account for the group, which involves processing underwriter settlements, company receipting and client refunds. Annie brings over 20 years of experience from various Accounting positions across Australia to the company.

Annie Luo

Trust Accountant
anniel@risgroup.com.au
Ashleigh joined both RIS and the industry in 2019 and provides support to our broking team and clients in Orange. She is training to become to an Account Executive and prides herself on her professional and friendly manner.

Ashleigh Brown

Receptionist / Admin Assistant
ashleighb@risgroup.com.au
Bernard worked in the industry between 1992 and 2006, before a career change with the Fire service. He returned to broking in 2018 to develop new business opportunities and manage a client portfolio for our Dubbo branch.

Bernard McTiernan

Regional Development Manager
bernardm@risgroup.com.au
Celene joined RIS from Wales in 2016, utilising her skills from a career in client relations and team management to establish internal compliance and training functions for the group. Celene also manages our mission critical I.T systems and company projects.

Celene Keepence

Training & Administration Manager
celenek@risgroup.com.au
Chris joined us in 2013, bringing his experience from over 15 years in the industry and more than 30 years in public practice and other industries with him. Chris is responsible for the group’s accounts, taxation, payroll and secretarial duties.

Chris Green

Financial Controller
chrisg@risgroup.com.au
Donna has worked in the industry since 2005 and manages a portfolio of clients in our Orange branch, as well as assisting the Regional Manager. Donna specialises in all general risks and enjoys maintaining relationships with her clients.

Donna Lowe

Account Executive
donnal@risgroup.com.au
Drewe re-located to manage our Dubbo branch in January 2019, where he services a large portfolio of key clients. He has a background in both insurance broking and underwriting, dating back to 1995, and specialises in all general risks.

Drewe Hignett

Branch Manager - Dubbo
dreweh@risgroup.com.au
Georgina began her insurance career in 2011 and manages a portfolio for our Dubbo branch, in addition to overseeing key administrative functions. Georgina thrives in a retail environment, where she is able to utilise her strong customer service skillset.

Georgina Trakosas

Account Manager
georgint@risgroup.com.au
Jennifer is the face of the Sydney branch, accepting and directing all incoming calls and visitors to the office. Jennifer also assists various administrative functions within the branch and earned the Employee of The Year title in 2018.

Jennifer Madden

Receptionist
sydney@abris.com.au
Having joined RIS and the industry in 2014, Kady now assists the Broking Manager for Orange & Oberon with servicing a large portfolio. Kady also has an interest in and manages claims for our Orange clients.

Kady Parkes

Account Executive
kadyp@risgroup.com.au
Lana joined the insurance industry in 2007 and currently supports the claims function within our BusInsure division. Lana lodges, monitors and follows up on claims, which involves liaising with insurers to achieve the best outcome for clients.

Lana Carter

Claims Executive
lanac@businsure.com.au
Lin joined the industry in 2014 after graduating. She manages a portfolio of SME clients within our BusInsure division and assists Account Managers with renewal preparation, processing and reporting. Lin is multilingual, being fluent in English, Mandarin and Cantonese.

Lin Li

Account Executive
linl@businsure.com.au
Lisa supports Account Managers in all aspects of client servicing within our commercial division in Sydney. She began her career in the industry in 2001 and brings experience from a background in professional risk practice and general insurance broking.

Lisa Clark

Account Executive
lisac@risgroup.com.au
Mark began his insurance career in 1999 and manages a portfolio within our Sydney commercial team, in addition to sourcing new business opportunities for the division. A dedicated insurance professional, Mark has experience in underwriting, product management and senior broking.

Mark Cameron

Account Manager
markc@risgroup.com.au
Martin’s experience with managing bus and coach risks dates back to 1994.He manages our corporate BusInsure portfolio as the National Manager of the division. With his specialised knowledge, Martin has become recognised as the foremost authority within the Industry.

Martin Roberts

National Manager - BusInsure
martinr@businsure.com.au
Michael joined the insurance industry in 2004 and manages a substantial portfolio across Orange and Oberon. Michael offers diverse and extensive knowledge in all general risk, with a specialist interest in rural and SME risks.

Michael Roberts

Broking Manager Orange & Oberon
michaelr@risgroup.com.au
Roger works with the National Manager on servicing the BusInsure division’s corporate accounts. He entered the industry in 2009 and brings a wealth of knowledge and experience to the team, with his background in broking, team management and process optimisation.

Roger D’Souza

Account Manager
rogerds@businsure.com.au
Sam began his career in the claims sector in 2007 and brings a wealth of experience, having managed Motor, Property and High Net Worth claims. Sam leads our Claims Team as our resident expert, ensuring optimum results are achieved for clients.

Sam Meyer

Claims Manager
samm@businsure.com.au
Sandra has worked in the industry since 1988 and manages a portfolio of corporate clients spanning our commercial and BusInsure divisions. Sandra combines her caring and compassionate approach with her specialist knowledge to create an exceptional service for her clients.

Sandra Goldie

Account Manager
sandrag@risgroup.com.au
Scott began his career in insurance in 1986 and offers his comprehensive specialist knowledge to our Dubbo team and clients, where he provides internal broking support to the Regional Development Manager. Scott enjoys travel and camping in his spare time.

Scott Tonkin

Account Executive
scottt@risgroup.com.au
Stuart joined the insurance industry in 1994 and manages a portfolio within our BusInsure team, in addition to sourcing new business opportunities for the division. Stuart offers experience and a sound knowledge of claims, underwriting and broking.

Stuart Duggan

Account Manager
stuartdu@businsure.com.au
Tracie entered the industry when she joined our Dubbo branch in 2009, where she assists the team with internal administrative support. Tracie is very organised and considers her strengths to be in data entry and processing.

Tracie Keen

Account Executive
traciek@risgroup.com.au
Trent began his career in insurance in 2001 and manages a portfolio within our Affida division. He specialises in national workers compensation programs and RTW services, whilst supporting his client's workers compensation needs, including claims management, premium and policy management.

Trent Kirkpatrick

Account Manager
trentk@affida.com.au
Wendy's insurance career began in England in 1979. Her experience spans underwriting and broking, having worked in various positions in Singapore and Australia. Wendy manages an SME portfolio for our BusInsure division and enjoys sharing her knowledge with junior staff.

Wendy Peters

Account Manager
wendyp@businsure.com.au